Global Distribution Partner
To Prestigious Clients Since 1986!
Customer Care &
Data Entry
expert staff process orders and handle inquiries for all market channels, including B2C, B2B, wholesale, retail, specialty
all order types available, including regular, complimentary, stock transfer, backorder, subscription, standing order, continuity, drop ship, exam, course adoption
all formats available, including physical, print, digital, PDF, ePub, links with online content hosts
membership services and management, meeting registrations cross-selling & upselling
cross-selling & upselling
highly flexible pricing and discount structures
highly flexible earned and deferred subscription options
AR & Collections
CWO and payment
applications
dunning services
including
print, electronic, email, phone, efax
daily batch deposit
reconciliation
electronic & print invoices, EDI
810, credit memos, statements, reprints
PCI-DSS Certified for
secure
credit card processing
IT & Computer Services
API integration development including Shopify, Etsy, CIN7, QB, and many more
ONIX Metadata loads
Electronic content hosting and distribution
Intervals online ticketing system
Pentaho Business Intelligence tool
SFTP/EDI Certification and
In-house website & ecommerce development & hosting
3rd party hosted website integration
Printer or manufacturer file generation
Warehousing &
Distribution
76,000SF facility conveniently located minutes from BTV international airport and all carrier hubs
all distribution services available including receiving, secure storage, inventory management, pick, pack, ship, collate, decollate, shrink-wrap, returns, refurbishment
integrated packing line captures scanned contents of every shipment
integrated manifest provides instant order status update, tracking, shipping confirmation
lot number and expiration date tracking
letter shop
local POD partner
local mail house partner, CASS, NCOA
Data Management & Reporting
Nightly reconciliation and posting routines
Secure web portal to query customers, sales, inventory, AR, WIP, and daily, weekly, monthly and ad hoc reports library
